Support

Mid-Season POGO Check: Inspect Your Tines and Run a Sensor Diagnostic

If you’ve been sampling throughout the season, now is the perfect time to give your POGO a quick mid-season checkup. After hundreds (or even thousands) of samples, your HydraProbe tines experience normal wear. Taking just a few minutes to inspect your sensor and run a Sensor Diagnostic Test can help ensure you’re still collecting the […]

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How to Submit a POGO Support Ticket (and What to Expect)

If you’re experiencing an issue with your POGO, whether it’s a Bluetooth connection problem, charging issue, or something else entirely, our support team is here to help. The fastest way to get assistance is by submitting a support ticket. In most cases, we’re able to resolve issues through troubleshooting and email support, helping you get

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